Cookie Policy

This Policy applied to all services offered by Rivergate Legal Ltd for the purposes of the General Data Protection Regulations (the Act).We understand that protecting your privacy on the internet is important. We have created this Cookie Policy to demonstrate our commitment to secure and trustworthy internet commerce and your privacy. This cookie policy should be read in conjunction with our Privacy Information Notice which can be found here.

Who we are:

Rivergate Legal Ltd of 3 Temple Quay, Bristol BS1 6DZ is the Data Controller.

Rivergate Legal Limited is part of the Curtis Banks Group Plc which also includes Curtis Banks Limited, Suffolk Life Annuities Limited, Suffolk Life Pensions Limited and other associated subsidiaries (“the Curtis Banks Group”)

The Data Protection Officer for Rivergate Legal Limited is:

Gemma Millard, Director and Head of Legal Practice

Email: gemma.millard@rivergatelegal.co.uk Tel: 0117 440 5001.

Cookies

Cookies are small text files which are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our websites and services better for you.

The Rivergate Legal website uses Cookies to distinguish you from other users of our website and to help us improve our personalised services and make our website, applications and services more efficient.

Rivergate Legal uses the following different types of Cookies;

Session Cookies:

Temporary cookies that identify and track users within our websites, applications or services, which are deleted when you close your browser, or leave your session.

Persistent Cookies:

Cookies that enable our website, applications or services to “remember” who you are and your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service.

Necessary Cookies:

Cookies which are required for our websites, applications or services to function properly. Without these essential cookies, services you have specifically asked for cannot be provided (e.g: cookies that allow you to access secure areas of our website).

Analytics Cookies:

Cookies that collect information about how you use our websites, applications and services, for instance which functionality you use most often, and if you get error messages from areas of the websites, applications or services.

Please Note: These cookies do not collect information that identifies you, all information collected by these cookies is aggregated and therefore anonymous (e.g: to improve how our website, applications & services work).

Functionality Cookies:

Cookies which allow our websites, applications and services to remember choices you make such as your username, language or the region you are in, and provide enhanced, more personal features.

They can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise and to provide services you have asked for (e.g: The information these cookies collect may be anonymised to stop any tracking of your browsing activity on other websites).

Marketing Cookies:

Rivergate Legal does not currently use targeting or advertising cookies through our websites. These cookies could be used to deliver adverts relevant to you and your interests. They could also be used to limit the number of times you see advertisements as well as help measure the effectiveness of the advertising campaign, usually placed by advertising networks with the website operators’ permission.

Web Beacons & Parameter Tracking:

We may use cookies and similar software known as web beacons to count users who have visited our website after clicking through from one of our advertisements on another website or in emails and to collect details of any products or services purchased. These web beacons collect limited information which does not identify particular individuals. It is not possible to refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.

Google Analytics Cookies:

Google Analytics Cookies are used to collect information about how you use our website, view information, products, investments or on-line tools, in order to compile reports to help us improve our websites. Cookies collect information in an anonymous form, including the number of visitors to the site, the name of your Internet Service Provider (ISP), the website you last visited, the pages you request/visit, the date and time of those requests and the number of visits you made to the website, during normal website usage. For more information on Google Analytics visit https://tools.google.com/dlpage/gaoptout

IP Address & Traffic Data:

We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views (e.g: We are not able to identify any individuals from traffic data or site statistics)

How to Disable Cookies

You can disable cookies on the website using the options provided by the website in the bottom right hand corner.

You may also be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services.

You can find more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies at www.youronlinechoices.com and www.allaboutcookies.org   

Changes to our Cookie Policy

We may change, modify or adjust this Cookie Policy from time to time; however we will not reduce your rights under this Policy. This notice was last updated in March 2019.

Any changes we may make to our Cookie Policy in the future will be found on our website. Copies are also available from us by post. Please contact us if you require a copy.

Contact Us

If you have any questions, comments or queries, please contact the Data Protection Officer at Rivergate Legal Ltd, 3 Temple Quay, Bristol, BS1 6DZ or email us at info@rivergatelegal.co.uk

If you have a concern about the way in which we are collecting or using your personal information you may also contact the Information Commissioner’s Office directly at https://ico.org.uk/concerns/